Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
Accidental Damage Protection
At Carolinas Bounce N’ Party, we understand that accidents can happen during the fun and excitement of your event. That’s why we offer an optional Damage Protection Plan to give you peace of mind.
For a small fee, our Damage Protection Plan covers minor accidental damage to our equipment, such as small tears, scuffs, or stains, that may occur during normal use. This plan is designed to help you avoid unexpected repair or replacement costs.
What’s Covered:
- Minor tears or punctures caused by normal use
- Cleaning fees for stains such as grass, dirt, or food (beyond regular cleaning)
- Small cosmetic damages to the inflatable
What’s Not Covered:
- This Accidental Damage Protection is NOT liability insurance.
- Gross negligence or intentional damage (example: allowing animals on the unit)
- Missing equipment or accessories (e.g., blower, stakes, tarps)
- Major damage that renders the equipment unusable
- This Accidental Damage Protection does NOT cover theft, vandalism, silly string, misuse and/or abuse.
How It Works:
- You can select the Accidental Damage Protection during the booking process.
- The fee is non-refundable and will be added to your total rental cost.
While our inflatables are durable and built to withstand hours of fun, this optional protection ensures a worry-free experience for you and your guests. If you choose not to opt for protection, you will be responsible for any repair or replacement costs resulting from damage to the equipment. Carolinas Bounce N’ Party will bill you for any and all missing equipment, and/or damage rendering the equipment permanently inoperable at new replacement cost. Replacement costs vary based on market conditions and typically range from $2000 to $5000 depending on the unit rented.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.