Yes, we absolutely do! We handle the entire process for you. We deliver, set up, tear down, and remove all the rentals from your property. You just focus on the fun!

When you book with us, the start time you select is the time your inflatable will be ready to go. We just need a three-hour window prior to that for delivery and setup. Our delivery routes begin at 7 AM, so we’ll be out to you sometime between 7 AM and your event’s start time.

For pickup, your inflatable is guaranteed until the end time that you selected. Please note, our latest same-day pickup is 7 PM for the safety of our drivers due to darkness. If your event will go past 7 PM, you’ll need to select the overnight rental option, and we’ll pick up your items the following morning, starting at 7 AM.

Cancellation Policy

We understand plans can change! Here’s how our cancellation policy works:

• Cancelling more than 5 days before your event: You’ll receive a full refund of any payments made, including your deposit.
• Cancelling less than 5 days before your event: Your deposit is non-refundable, but we’ll hold it as a raincheck for a future event with us.
• The latest you can cancel your rental is by 9:00 AM the day before your event. If you cancel after this cutoff, the full balance of your order will be due and is non-refundable. At this point, all payments made are non-refundable, and any remaining balance is due in full.

It’s great you’re renting with us for the first time! To help make your experience smooth and safe, here are some important tips:

• Power Access: We need a power source within 50 feet of where you want the inflatable set up. If it’s further, the inflatable might not fully inflate, which is a major safety concern. If your power is beyond 50 feet, please let us know so we can add a generator to your invoice for an additional $100.

• Water Hose (for Water Units): If you’re renting a water slide, you’ll need a water hose that reaches within 50 feet of the water spigot. Stretching a hose further can reduce water pressure. If you don’t have a hose long enough, we can add one to your order for $20.

• Slide Safety: For slides, please allow no more than two people on the slide at a time. If it’s a dual-lane slide, two can go down together, but only one person should be on the stairs at a time. Too much weight can cause the slide to sag and not inflate properly.

• Bounce House Capacity: For standard bounce houses, please limit it to no more than 6 people at a time. Exceeding the weight capacity can make the inflatable soft and not have enough air.

• Questions or Concerns: Always reach out if you have any questions or concerns about our units. We’re happy to help!

• Keep it Clean: Never allow food, drinks, candy, gum, silly string, or any other foreign objects inside the inflatable.

• Generator Use: If you’ve rented a generator, please remember it typically runs for about 6 hours. If your event is longer, you’ll need to purchase extra gas from us or have some on hand. There’s a red gas indicator on top of the generator to show how much fuel remains.

• No Soapy Substances: Under no circumstances are you permitted to use any kind of soap, baby oil, or other substances to make the slide “faster”! This is extremely dangerous and will damage the inflatable. Such damage is considered intentional and will result in a repair fee.

Yes, we are fully insured! We’re happy to provide a copy of our Certificate of Insurance upon request. If your organization needs to be listed as an additional insured, just let us know, and we’ll send it over within 48 hours of your request.

All of our units are crafted from 100% lead-free vinyl. We consider safety not just an option, but a requirement, and the well-being of your children is always our number one priority. You can rest assured that our inflatables are safe for play.

While our inflatables can be set up on various surfaces, grass is always the preferred and safest method for installation.

We can set up our inflatables on grass, cement, concrete, asphalt, or even indoors. When you make your reservation, please let us know the type of surface where your rental will be installed. Inflatables set up on grass are securely anchored with long steel stakes.

For setups on cement, concrete, asphalt, or indoors, we use sandbags for anchoring. Please note that these setups require sandbags at an additional fee. Sandbags take up a significant amount of space on our trucks and trailers, which impacts our logistics.

Yes, we do! We can absolutely deliver to parks.

Just a heads-up, all park events will require a generator to ensure our blowers have enough power to operate safely and at full full capacity. We also charge a park fee of $100.

Each generator has four outlets. To make sure you have enough power for all your rentals, please confirm the number of generators needed with one of our representatives.

It is your responsibility to provide us with the name of the event coordinator or other individuals with approval authority at the park. This helps us ensure we’re permitted to set up within park limits. Please note, while we are willing to deliver to parks, some park rules may make our ability to deliver and set up prohibitive. In such cases, we may need to decline your request.

If your park or organization requires a certificate of insurance, let us know and we’ll get it to you within 72 hours.